feat: 添加客服账号管理及WebSocket功能
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90
model/dto/account_dto.go
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90
model/dto/account_dto.go
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@@ -0,0 +1,90 @@
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// Package dto - 客服账号DTO
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// 功能：客服账号的增删改查请求响应结构体
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package dto
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import (
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"customer-server/consts/account"
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"gitea.com/red-future/common/beans"
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"github.com/gogf/gf/v2/frame/g"
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)
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// AddAccountReq 添加客服账号
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type AddAccountReq struct {
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g.Meta `path:"/add" method:"post" tags:"客服账号管理" summary:"添加客服账号" dc:"创建新的客服账号"`
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DatasetIds []int64 `json:"datasetIds" v:"required#数据集ID不能为空" dc:"数据集ID列表"`
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DocumentIds []int64 `json:"documentIds" v:"required#文档ID不能为空" dc:"文档ID列表"`
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AccountName string `json:"accountName" v:"required#客服账号名称不能为空"`
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Status account.Status `json:"status" dc:"客服账号状态"`
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Greeting string `json:"greeting" dc:"开场白"`
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Prompt []string `json:"prompt" dc:"提示词"`
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SelfIdentity string `json:"selfIdentity" dc:"AI身份描述"`
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Platform account.Platform `json:"platform" v:"required#客服平台不能为空" dc:"客服平台"`
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}
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type AddAccountRes struct {
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Id int64 `json:"id"`
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}
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// UpdateAccountReq 更新客服账号
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type UpdateAccountReq struct {
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g.Meta `path:"/update" method:"post" tags:"客服账号管理" summary:"更新客服账号" dc:"更新客服账号信息"`
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Id int64 `json:"id" v:"required#客服账号ID不能为空" dc:"客服账号ID"`
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DatasetIds []int64 `json:"datasetIds" dc:"数据集ID列表"`
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DocumentIds []int64 `json:"documentIds" dc:"文档ID列表"`
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AccountName string `json:"accountName" dc:"客服账号名称"`
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Status account.Status `json:"status" dc:"客服账号状态"`
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Greeting string `json:"greeting" dc:"开场白"`
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Prompt []string `json:"prompt" dc:"提示词"`
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SelfIdentity string `json:"selfIdentity" dc:"AI身份描述"`
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Platform account.Platform `json:"platform" dc:"客服平台"`
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}
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// DeleteAccountReq 删除客服账号
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type DeleteAccountReq struct {
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g.Meta `path:"/delete" method:"post" tags:"客服账号管理" summary:"删除客服账号" dc:"删除指定客服账号"`
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Id int64 `json:"id" v:"required#客服账号ID不能为空" dc:"客服账号ID"`
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}
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// GetAccountReq 获取单个客服账号
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type GetAccountReq struct {
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g.Meta `path:"/getOne" method:"get" tags:"客服账号管理" summary:"获取客服账号详情" dc:"根据ID获取单个客服账号信息"`
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Id int64 `json:"id" v:"required#客服账号ID不能为空" dc:"客服账号ID"`
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}
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// ListAccountReq 获取客服账号列表
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type ListAccountReq struct {
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g.Meta `path:"/list" method:"get" tags:"客服账号管理" summary:"获取客服账号列表" dc:"分页查询客服账号，支持按账号名称、状态、平台筛选"`
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Page *beans.Page `json:"page"`
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Keyword string `json:"keyword" dc:"关键字"`
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AccountName string `json:"accountName" dc:"客服账号名称"`
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Status account.Status `json:"status" dc:"客服账号状态"`
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Platform account.Platform `json:"platform" dc:"客服平台"`
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}
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type ListAccountRes struct {
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List []*AccountVO `json:"list"`
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Total int `json:"total"`
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}
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// AccountVO 客服账号视图对象
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type AccountVO struct {
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Id int64 `json:"id,string"`
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DatasetIds []int64 `json:"datasetIds,string"`
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DocumentIds []int64 `json:"documentIds,string"`
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AccountName string `json:"accountName"`
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Status account.Status `json:"status"`
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Greeting string `json:"greeting"`
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Prompt []string `json:"prompt"`
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SelfIdentity string `json:"selfIdentity"`
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Platform account.Platform `json:"platform"`
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CreatedAt string `json:"createdAt"`
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UpdatedAt string `json:"updatedAt"`
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}
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// GetByAccountNameReq 根据账号名称获取客服账号
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type GetByAccountNameReq struct {
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AccountName string `json:"accountName" dc:"客服账号名称"`
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}
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14
model/dto/account_websocket_dto.go
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14
model/dto/account_websocket_dto.go
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@@ -0,0 +1,14 @@
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package dto
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import (
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"customer-server/consts/account"
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"github.com/gogf/gf/v2/frame/g"
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)
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// AccountWebSocketConnectReq WebSocket 连接请求
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type AccountWebSocketConnectReq struct {
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g.Meta `path:"/accountConnect" method:"get" tags:"AccountWebSocket" summary:"WebSocket连接" dc:"建立WebSocket连接，用于实时消息推送"`
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AccountName string `json:"accountName" v:"required#客服账号不能为空" dc:"客服账号"`
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Platform account.Platform `json:"platform" v:"required#平台不能为空" dc:"平台"`
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}
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73
model/dto/scripted_speech_dto.go
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73
model/dto/scripted_speech_dto.go
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@@ -0,0 +1,73 @@
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// Package dto - 预制话术DTO
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// 功能：预制话术的增删改查请求响应结构体
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package dto
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import (
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"gitea.com/red-future/common/beans"
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"github.com/gogf/gf/v2/frame/g"
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)
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// AddScriptedSpeechReq 添加预制话术
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type AddScriptedSpeechReq struct {
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g.Meta `path:"/add" method:"post" tags:"预制话术管理" summary:"添加预制话术" dc:"创建新的预制话术"`
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AccountId int64 `json:"accountId" v:"required#账号ID不能为空" dc:"账号ID"`
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DatasetId int64 `json:"datasetId" v:"required#数据集ID不能为空" dc:"数据集ID"`
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QuestionContent string `json:"questionContent" v:"required#问题内容不能为空" dc:"问题内容"`
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AnswerContent string `json:"answerContent" v:"required#回答内容不能为空" dc:"回答内容"`
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}
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type AddScriptedSpeechRes struct {
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Id int64 `json:"id"`
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}
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// UpdateScriptedSpeechReq 更新预制话术
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type UpdateScriptedSpeechReq struct {
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g.Meta `path:"/update" method:"post" tags:"预制话术管理" summary:"更新预制话术" dc:"更新预制话术内容"`
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Id int64 `json:"id" v:"required#预制话术ID不能为空" dc:"预制话术ID"`
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AccountId *int64 `json:"accountId" dc:"账号ID"`
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DatasetId *int64 `json:"datasetId" dc:"数据集ID"`
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QuestionContent string `json:"questionContent" dc:"问题内容"`
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AnswerContent string `json:"answerContent" dc:"回答内容"`
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}
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// DeleteScriptedSpeechReq 删除预制话术
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type DeleteScriptedSpeechReq struct {
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g.Meta `path:"/delete" method:"post" tags:"预制话术管理" summary:"删除预制话术" dc:"删除指定预制话术"`
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Id int64 `json:"id" v:"required#预制话术ID不能为空" dc:"预制话术ID"`
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}
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// GetScriptedSpeechReq 获取单个预制话术
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type GetScriptedSpeechReq struct {
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g.Meta `path:"/getOne" method:"get" tags:"预制话术管理" summary:"获取预制话术详情" dc:"根据ID获取单个预制话术"`
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Id int64 `json:"id" v:"required#预制话术ID不能为空" dc:"预制话术ID"`
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}
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// ListScriptedSpeechReq 获取预制话术列表
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type ListScriptedSpeechReq struct {
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g.Meta `path:"/list" method:"get" tags:"预制话术管理" summary:"获取预制话术列表" dc:"分页查询预制话术，支持按账号ID、数据集ID筛选"`
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Page *beans.Page `json:"page"`
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AccountId int64 `json:"accountId" dc:"账号ID"`
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DatasetId int64 `json:"datasetId" dc:"数据集ID"`
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}
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type ListScriptedSpeechRes struct {
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List []*ScriptedSpeechVO `json:"list"`
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Total int `json:"total"`
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}
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// ScriptedSpeechVO 预制话术视图对象
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type ScriptedSpeechVO struct {
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Id int64 `json:"id,string"`
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TenantId uint64 `json:"tenantId,string"`
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AccountId int64 `json:"accountId,string"`
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DatasetId int64 `json:"datasetId,string"`
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QuestionContent string `json:"questionContent"`
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AnswerContent string `json:"answerContent"`
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CreatedAt string `json:"createdAt"`
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UpdatedAt string `json:"updatedAt"`
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}
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@@ -6,19 +6,65 @@ import (
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"gitea.com/red-future/common/beans"
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)
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type accountCol struct {
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beans.SQLBaseCol
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DatasetIds string
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DocumentIds string
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SpeechcraftIds string
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AccountName string
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Status string
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Greeting string
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Prompt string
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SelfIdentity string
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Platform string
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AccessToken string
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AppId string
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SecretKey string
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XhsUserId string
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ContactCardMessage string
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NameCardMessage string
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CardTriggerCount string
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}
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var AccountCol = accountCol{
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SQLBaseCol: beans.DefSQLBaseCol,
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DatasetIds: "dataset_ids",
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DocumentIds: "document_ids",
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SpeechcraftIds: "speechcraft_ids",
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AccountName: "account_name",
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Status: "status",
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Greeting: "greeting",
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Prompt: "prompt",
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SelfIdentity: "self_identity",
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Platform: "platform",
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AccessToken: "access_token",
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AppId: "app_id",
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SecretKey: "secret_key",
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XhsUserId: "xhs_user_id",
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ContactCardMessage: "contact_card_message",
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NameCardMessage: "name_card_message",
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CardTriggerCount: "card_trigger_count",
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}
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type Account struct {
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beans.SQLBaseDO `orm:",inline"`
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DatasetIds []string `orm:"dataset_ids" json:"datasetIds" dc:"绑定的数据集ID列表"`
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DocumentIds []string `orm:"document_ids" json:"documentIds" dc:"绑定的文档ID列表"`
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SpeechcraftIds []string `orm:"speechcraftIds" json:"speechcraftIds" dc:"绑定的话术ID列表"`
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AccountName string `orm:"account_name" json:"accountName" dc:"客服账号名称"`
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Status account.Status `orm:"status" json:"status" dc:"客服账号状态"`
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Greeting string `orm:"greeting" json:"greeting" dc:"开场白"`
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Prompt []string `orm:"prompt" json:"prompt" dc:"提示词"`
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SelfIdentity string `orm:"self_identity" json:"selfIdentity" dc:"AI身份描述"`
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Platform string `orm:"platform" json:"platform" dc:"客服平台"`
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DatasetIds []int64 `orm:"dataset_ids" json:"datasetIds" dc:"绑定的数据集ID列表"`
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DocumentIds []int64 `orm:"document_ids" json:"documentIds" dc:"绑定的文档ID列表"`
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AccountName string `orm:"account_name" json:"accountName" dc:"客服账号名称"`
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Status account.Status `orm:"status" json:"status" dc:"客服账号状态"`
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Platform account.Platform `orm:"platform" json:"platform" dc:"客服平台"`
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Greeting string `orm:"greeting" json:"greeting" dc:"开场白"`
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Prompt []string `orm:"prompt" json:"prompt" dc:"提示词"`
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SelfIdentity string `orm:"self_identity" json:"selfIdentity" dc:"AI身份描述"`
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ExpandData *AccountExpandData `orm:"expand_data" json:"expandData" description:"扩展数据(JSONB)"`
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}
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type AccountExpandData struct {
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Xhs XhsExpandData `orm:",inline" json:"xhs"`
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}
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type XhsExpandData struct {
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// 小红书平台专属字段（仅platform=xiaohongshu时有效）
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AccessToken string `orm:"access_token" json:"accessToken" dc:"小红书AccessToken（14天有效期）"`
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AppId int64 `orm:"app_id" json:"appId" dc:"小红书应用ID"`
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@@ -4,6 +4,22 @@ import (
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"gitea.com/red-future/common/beans"
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)
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type scriptedSpeechCol struct {
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beans.SQLBaseCol
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AccountId string
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DatasetId string
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QuestionContent string
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AnswerContent string
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}
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var ScriptedSpeechCol = scriptedSpeechCol{
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SQLBaseCol: beans.DefSQLBaseCol,
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AccountId: "account_id",
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DatasetId: "dataset_id",
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QuestionContent: "question_content",
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AnswerContent: "answer_content",
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}
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type ScriptedSpeech struct {
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beans.SQLBaseDO `orm:",inline"`
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