Files
admin-ui/src/views/customerService/report/index.vue

270 lines
7.0 KiB
Vue

<template>
<div class="system-dic-container">
<el-card shadow="hover">
<div class="system-user-search mb15">
<el-form :model="tableData.param" ref="queryRef" :inline="true" label-width="68px">
<el-form-item label="客服平台" prop="customerServicePlatform" style="width: 200px">
<el-select v-model="tableData.param.customerServicePlatform" placeholder="小红书" clearable size="default" style="width: 240px">
<el-option label="小红书" value="小红书" />
<el-option label="抖音" value="抖音" />
<el-option label="快手" value="快手" />
</el-select>
</el-form-item>
<el-form-item label="" prop="dateRange">
<el-date-picker
v-model="tableData.param.dateRange"
size="default"
style="width: 240px"
value-format="YYYY-MM-DD"
type="daterange"
range-separator="-"
start-placeholder="请选择开始日期"
end-placeholder="请选择结束日期"
></el-date-picker>
</el-form-item>
<el-form-item>
<el-button size="default" type="primary" class="ml10" @click="querydate">
<el-icon>
<ele-Search />
</el-icon>
查询
</el-button>
<el-button size="default" @click="resetQuery(queryRef)">
<el-icon>
<ele-Refresh />
</el-icon>
重置
</el-button>
<el-button size="default" type="info" class="ml10" @click="handleExport" style="background-color: deeppink; border: 0">
<el-icon>
<ele-Download />
</el-icon>
导出
</el-button>
</el-form-item>
</el-form>
</div>
<el-table :data="tableData.data" style="width: 100%">
<!-- <el-table-column type="selection" width="55" align="center" /> -->
<el-table-column label="日期" align="center" prop="date" width="180">
<template #default="{ row }">
{{ formatTime(row.date) }}
</template>
</el-table-column>
<el-table-column label="客服平台" align="center" prop="customerServicePlatform" />
<el-table-column label="客服账号" align="center" prop="accountName" />
<el-table-column label="客服姓名" align="center" prop="customerServiceName" />
<el-table-column label="进线人数" align="center" prop="inboundCount" width="130" :show-overflow-tooltip="true" />
<el-table-column label="开口人数" align="center" prop="activeCount" :show-overflow-tooltip="true" />
<el-table-column label="留资卡发送数量" align="center" prop="contactCardSentCount" />
<el-table-column label="名片发送数" align="center" prop="nameCardSentCount" />
<el-table-column label="留资人数" align="center" prop="leftContactInfoCount" />
<el-table-column label="接待人数" align="center" prop="servedCount" />
<el-table-column label="30秒回复率" align="center" prop="responseRate30s" />
<el-table-column label="60秒回复率" align="center" prop="responseRate60s" />
<el-table-column label="3分钟回复率" align="center" prop="responseRate360s" />
</el-table>
<pagination
v-show="tableData.total > 0"
:total="tableData.total"
v-model:page="tableData.param.pageNum"
v-model:limit="tableData.param.pageSize"
@pagination="dataList"
/>
</el-card>
<expotDialog ref="expotDialogRef"></expotDialog>
</div>
</template>
<script lang="ts" setup>
import { ref, reactive, onMounted, nextTick } from 'vue';
import { ElMessageBox, ElMessage, FormInstance } from 'element-plus';
import { getDataList } from '/@/api/customerService/report';
import expotDialog from '/@/views/customerService/report/component/exportDialog.vue';
// 定义接口
interface TableDataRow {
infoId: number;
loginName: string;
ipaddr: string;
loginLocation: string;
browser: string;
os: string;
status: number;
msg: string;
loginTime: string;
module: string;
platform: string;
}
interface TableDataParam {
pageNum: number;
pageSize: number;
dateRange: string[];
status: string;
ipaddr: string;
loginLocation: any;
userName: string;
customerServicePlatform: string;
startDate: string;
endDate: string;
}
interface TableData {
data: Array<TableDataRow>;
total: number;
loading: boolean;
param: TableDataParam;
}
// ==================== 时间处理函数 ====================
/**
* 格式化时间显示
*/
const formatTime = (time: string | number | Date): string => {
if (!time) return '-';
try {
let date: Date;
if (time instanceof Date) {
date = time;
} else if (typeof time === 'string') {
date = new Date(time);
} else {
let timestamp = time;
if (timestamp > 1000000000000) {
// 已经是毫秒时间戳
} else if (timestamp > 1000000000) {
// 秒时间戳,转换为毫秒
timestamp = timestamp * 1000;
}
date = new Date(timestamp);
}
if (isNaN(date.getTime())) {
return String(time);
}
const year = date.getFullYear();
const month = String(date.getMonth() + 1).padStart(2, '0');
const day = String(date.getDate()).padStart(2, '0');
return `${year}-${month}-${day}`;
} catch (error) {
console.error('时间格式化错误:', error);
return String(time);
}
};
//查询
const querydate = () => {
tableData.param.pageNum = 1;
tableData.param.startDate = tableData.param.dateRange[0];
tableData.param.endDate = tableData.param.dateRange[1];
console.log(tableData.param.customerServicePlatform);
dataList();
};
// 响应式数据
const queryRef = ref<FormInstance>();
const tableData = reactive<TableData>({
data: [],
total: 0,
loading: false,
param: {
pageNum: 1,
pageSize: 10,
dateRange: [],
customerServicePlatform: '',
status: '',
ipaddr: '',
loginLocation: '',
userName: '',
startDate: '',
endDate: '',
},
});
// 方法定义
// 获取数据列表
const dataList = async () => {
try {
tableData.loading = true;
const res = await getDataList(tableData.param);
console.log(res);
console.log(tableData.param.dateRange, '日期');
tableData.data = res.data.list;
tableData.total = res.data.total;
} catch (error) {
console.error('获取数据失败:', error);
// 错误已由请求拦截器统一处理
} finally {
tableData.loading = false;
}
};
// 重置查询
const resetQuery = (formEl: FormInstance | undefined) => {
if (!formEl) return;
formEl.resetFields();
tableData.param = {
pageNum: 1,
pageSize: 10,
dateRange: [],
status: '',
ipaddr: '',
loginLocation: '',
userName: '',
customerServicePlatform: '',
startDate: '',
endDate: '',
};
nextTick(() => {
dataList();
});
};
const expotDialogRef = ref();
// 导出数据
const handleExport = () => {
// ElMessage.info('导出功能开发中');
expotDialogRef.value?.openDialog(tableData.param);
};
// 初始化表格数据
const initTableData = () => {
dataList();
};
// 生命周期
onMounted(() => {
// 使用 nextTick 确保DOM已渲染完成
nextTick(() => {
initTableData();
});
});
</script>
<style scoped>
.system-dic-container {
padding: 20px;
}
.system-user-search {
margin-bottom: 15px;
}
.mb15 {
margin-bottom: 15px;
}
.ml10 {
margin-left: 10px;
}
</style>