feat: 添加防抖指令和任务管理功能
feat(anchor): 新增主播管理模块 feat(account): 完善客服账号管理功能 feat(knowledge): 添加任务列表查看和重新执行功能 feat(router): 增强路由组件动态导入逻辑 refactor: 优化多个视图的按钮防抖处理 style: 统一代码格式和样式 fix: 修复客服账号状态切换逻辑
This commit is contained in:
@@ -3,14 +3,18 @@
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<el-dialog :title="(formData.id ? '修改' : '添加') + '客服账号'" v-model="isShowDialog" width="769px">
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<el-form ref="formRef" :model="formData" :rules="rules" size="default" label-width="90px">
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<el-row :gutter="35">
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<!-- 客服账号输入框 -->
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<el-col :xs="24" :sm="12" :md="12" :lg="12" :xl="12" class="mb20">
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<el-form-item label="客服账号" prop="accountName">
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<el-input v-model="formData.accountName" placeholder="请输入客服账号,如:cs_xhs_qixue" clearable />
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<el-form-item label="账号编码" prop="accountCode">
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<el-input v-model="formData.accountCode" placeholder="请输入账号编码" clearable />
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</el-form-item>
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</el-col>
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<el-col :xs="24" :sm="12" :md="12" :lg="12" :xl="12" class="mb20">
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<el-form-item label="客服账号" prop="accountName">
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<el-input v-model="formData.accountName" placeholder="请输入客服账号名称" clearable />
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</el-form-item>
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</el-col>
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<!-- 客服平台选择 -->
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<el-col :xs="24" :sm="12" :md="12" :lg="12" :xl="12" class="mb20">
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<el-form-item label="客服平台" prop="platform">
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<el-select v-model="formData.platform" placeholder="请选择客服平台" clearable style="width: 100%">
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@@ -22,37 +26,35 @@
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</el-col>
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</el-row>
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<!-- 高级配置(可选) -->
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<el-collapse v-model="activeNames" class="mt20">
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<el-collapse-item title="高级配置(可选)" name="advanced">
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<el-form-item label="自定义提示词" prop="prompt">
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<el-input
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type="textarea"
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v-model="formData.prompt"
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:rows="8"
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placeholder="留空则使用系统默认提示词模板,如:你是专业的客服顾问,请用温暖关心的语气回答用户问题..."
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/>
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<div style="color: #909399; font-size: 12px; margin-top: 5px;">
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提示:系统会自动引用知识库内容,您只需专注于业务话术即可。留空将使用默认模板,创建后也可在此修改
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</div>
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<el-form-item label="AI身份" prop="selfIdentity">
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<el-input type="textarea" v-model="formData.selfIdentity" :rows="4" placeholder="AI客服身份描述,如:你是专业的小红书客服顾问..." />
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</el-form-item>
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<el-form-item label="开场白" prop="greeting">
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<el-input
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type="textarea"
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v-model="formData.greeting"
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:rows="6"
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:rows="4"
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placeholder="WebSocket连接时发送的开场白,如:你好,有什么可以帮你的吗?"
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/>
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<div class="form-tip">留空则不发送开场白</div>
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</el-form-item>
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<el-form-item label="关键词" prop="keywordOption">
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<el-select v-model="formData.keywordOption" multiple placeholder="选择关键词选项" style="width: 100%">
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<el-option label="推荐回复" value="recommend" />
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<el-option label="智能问答" value="qa" />
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<el-option label="人工转接" value="transfer" />
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</el-select>
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</el-form-item>
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</el-collapse-item>
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</el-collapse>
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</el-form>
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<template #footer>
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<span class="dialog-footer">
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<el-button @click="onCancel" size="default">取 消</el-button>
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<el-button type="primary" @click="onSubmit" size="default" :loading="loading">
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<el-button v-debounce @click="onCancel" size="default">取 消</el-button>
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<el-button type="primary" v-debounce @click="onSubmit" size="default" :loading="loading">
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{{ formData.id ? '修 改' : '新 增' }}
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</el-button>
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</span>
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@@ -64,17 +66,19 @@
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<script lang="ts" setup>
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import { ref, reactive, toRefs, nextTick } from 'vue';
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import { ElMessage, type FormInstance, type FormRules } from 'element-plus';
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import { addAccount, updateAccount } from '/@/api/customerService/account';
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import { addAccount, updateAccount, getAccountOne } from '/@/api/customerService/account';
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interface DialogFormData {
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id?: string;
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id?: number;
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datasetIds: number[];
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documentIds: number[];
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accountCode: string;
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accountName: string;
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platform: string;
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prompt?: string;
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status?: number;
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greeting?: string;
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status: number;
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creator: '';
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modifier: '';
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keywordOption?: string[];
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selfIdentity?: string;
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}
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const emit = defineEmits<{
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@@ -86,22 +90,21 @@ const state = reactive({
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isShowDialog: false,
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activeNames: [] as string[],
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formData: {
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id: '',
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id: 0,
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datasetIds: [] as number[],
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documentIds: [] as number[],
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accountCode: '',
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accountName: '',
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platform: '',
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prompt: '',
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greeting: '',
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status: 1,
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creator: '',
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modifier: '',
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greeting: '',
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keywordOption: [] as string[],
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selfIdentity: '',
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} as DialogFormData,
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});
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const rules: FormRules = {
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accountName: [
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{ required: true, message: '客服账号不能为空', trigger: 'blur' },
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{ min: 2, max: 50, message: '客服账号长度在 2 到 50 个字符', trigger: 'blur' },
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],
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accountCode: [{ required: true, message: '账号编码不能为空', trigger: 'blur' }],
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platform: [{ required: true, message: '请选择客服平台', trigger: 'change' }],
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};
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@@ -111,21 +114,38 @@ const { loading, isShowDialog, formData, activeNames } = toRefs(state);
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/**
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* 打开对话框
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*/
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const openDialog = (row?: DialogFormData) => {
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const openDialog = async (row?: DialogFormData) => {
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resetForm();
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if (row && row.id) {
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// 编辑模式:填充数据
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state.formData = { ...row };
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} else {
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// 新增模式:重置ID和状态
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state.formData.id = '';
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state.formData.status = 1;
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try {
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state.loading = true;
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const res = await getAccountOne({ id: row.id });
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if (res.data) {
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state.formData = {
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...res.data,
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id: res.data.id,
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datasetIds: res.data.datasetIds || [],
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documentIds: res.data.documentIds || [],
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accountCode: res.data.accountCode || '',
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accountName: res.data.accountName || '',
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platform: res.data.platform || '',
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status: res.data.status ?? 1,
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greeting: res.data.greeting || '',
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keywordOption: res.data.keywordOption || [],
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selfIdentity: res.data.selfIdentity || '',
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};
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}
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} catch (error) {
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console.error('获取账号详情失败:', error);
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ElMessage.error('获取账号详情失败');
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} finally {
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state.loading = false;
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}
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}
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state.isShowDialog = true;
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// 下次DOM更新后清除验证
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nextTick(() => {
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formRef.value?.clearValidate();
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});
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@@ -158,12 +178,10 @@ const onSubmit = async () => {
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state.loading = true;
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if (state.formData.id) {
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// 修改操作
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await updateAccount(state.formData);
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await updateAccount(state.formData as any);
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ElMessage.success('修改成功');
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} else {
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// 新增操作
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await addAccount(state.formData);
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await addAccount(state.formData as any);
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ElMessage.success('添加成功');
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}
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@@ -171,9 +189,6 @@ const onSubmit = async () => {
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emit('refresh');
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} catch (error) {
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console.error('操作失败:', error);
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// 错误已由请求拦截器统一处理
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} finally {
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state.loading = false;
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}
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};
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@@ -182,14 +197,16 @@ const onSubmit = async () => {
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*/
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const resetForm = () => {
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state.formData = {
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id: '',
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id: 0,
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datasetIds: [],
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documentIds: [],
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accountCode: '',
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accountName: '',
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platform: '',
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prompt: '',
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greeting: '',
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status: 1,
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creator: '',
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modifier: '',
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greeting: '',
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keywordOption: [],
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selfIdentity: '',
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};
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};
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